{"id":5286,"date":"2026-01-13T10:35:42","date_gmt":"2026-01-13T10:35:42","guid":{"rendered":"https:\/\/aisign.ai\/?page_id=5286"},"modified":"2026-01-20T14:35:15","modified_gmt":"2026-01-20T14:35:15","slug":"comment-gerer-votre-abonnement-et-vos-informations-de-facturation-dans-aisign","status":"publish","type":"page","link":"https:\/\/aisign.ai\/fr\/support\/how-to-manage-your-subscription-and-billing-information-in-aisign\/","title":{"rendered":"Comment g\u00e9rer vos informations d'abonnement et de facturation dans AiSign"},"content":{"rendered":"<!--themify_builder_content-->\n<div id=\"themify_builder_content-5286\" data-postid=\"5286\" class=\"themify_builder_content themify_builder_content-5286 themify_builder tf_clear\">\n                    <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_lzh1004 tb_first tf_w\">\n            <span  class=\"builder_row_cover tf_abs\" data-lazy=\"1\"><\/span>            <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_qkwm005 first\">\n                    <!-- module plain text -->\n<div  class=\"module module-plain-text tb_i6in205\" data-lazy=\"1\">\n        <div class=\"tb_text_wrap\">\n    Comment g\u00e9rer vos informations d'abonnement et de facturation dans <span class=\"ai-sing-color\">AiSign<\/span>    <\/div>\n<\/div>\n<!-- \/module plain text --><!-- module plain text -->\n<div  class=\"module module-plain-text tb_k4ve065\" data-lazy=\"1\">\n        <div class=\"tb_text_wrap\">\n    La gestion de votre abonnement et de vos informations de facturation dans AiSign est simple. Que vous souhaitiez vous abonner \u00e0 un nouveau plan, mettre \u00e0 jour vos coordonn\u00e9es de facturation ou annuler votre abonnement existant, ce guide vous guidera \u00e0 travers les diff\u00e9rentes \u00e9tapes.    <\/div>\n<\/div>\n<!-- \/module plain text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_bwyl580 tf_w\">\n                        <div class=\"row_inner col_align_top gutter-none tb_col_count_3 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col3-1 tb_9tez260 first\">\n                            <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column tb-column col3-1 tb_hjei550\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_59jh020\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <h2>Guide \u00e9tape par \u00e9tape<\/h2>\n<h3>\u00c9tape 1 : Connexion \u00e0 votre compte AiSign<\/h3>\n<ul>\n<li>Ouvrez votre navigateur web et naviguez vers <a href=\"https:\/\/app.aisign.ai\/\" target=\"_blank\">Page de connexion d'AiSign<\/a>.<\/li>\n<li>Saisissez votre adresse \u00e9lectronique et votre mot de passe, puis cliquez sur le bouton \u201cSe connecter\u201d<\/li>\n<\/ul>\n<h3>\u00c9tape 2 : Acc\u00e9der au menu de votre profil<\/h3>\n<ul>\n<li>Une fois connect\u00e9, rep\u00e9rez votre nom ou votre photo de profil dans le coin sup\u00e9rieur droit de l'\u00e9cran.<\/li>\n<li>Cliquez sur votre nom pour faire appara\u00eetre un menu d\u00e9roulant.<\/li>\n<\/ul>\n<h3>\u00c9tape 3 : Naviguer vers \u201cPlan et facturation\u201d<\/h3>\n<ul>\n<li>Dans le menu d\u00e9roulant, s\u00e9lectionnez \u201cPlan et facturation\u201d.<\/li>\n<li>Vous acc\u00e9derez \u00e0 la page Abonnement et facturation o\u00f9 vous pourrez g\u00e9rer les plans de votre compte.<\/li>\n<\/ul>\n<h3>Pour les nouveaux abonnements<\/h3>\n<h4>\u00c9tape 4 : Souscrire \u00e0 un plan<\/h4>\n<ul>\n<li>Sur la page du plan et de la facturation, recherchez le bouton \u201cS'abonner\u201d<\/li>\n<li>Cliquez sur \u201cS'abonner\u201d pour voir les plans d'abonnement disponibles.<\/li>\n<\/ul>\n<h4>\u00c9tape 5 : S\u00e9lectionner un plan d'abonnement<\/h4>\n<ul>\n<li>Parcourez la liste des plans disponibles.<\/li>\n<li>Cliquez sur le bouton \u201cSelect\u201d ou \u201cChoose Plan\u201d correspondant au plan qui vous convient le mieux.<\/li>\n<\/ul>\n<h4>\u00c9tape 6 : Saisir les informations de facturation<\/h4>\n<ul>\n<li>Vous serez invit\u00e9 \u00e0 saisir vos coordonn\u00e9es de facturation, notamment :\n<ul>\n<li>Nom sur la carte<\/li>\n<li>Num\u00e9ro de la carte<\/li>\n<li>Date d'expiration<\/li>\n<li>Code CVV\/CVC<\/li>\n<li>Adresse de facturation<\/li>\n<\/ul>\n<\/li>\n<li>Veillez \u00e0 ce que toutes les informations soient exactes afin d'\u00e9viter tout probl\u00e8me de traitement.<\/li>\n<\/ul>\n<h4>\u00c9tape 7 : Examen et confirmation<\/h4>\n<ul>\n<li>V\u00e9rifiez \u00e0 nouveau le plan que vous avez choisi et les informations de facturation.<\/li>\n<li>Lisez les conditions g\u00e9n\u00e9rales ou les contrats de service.<\/li>\n<li>Cliquez sur \u201cConfirmer l'achat\u201d ou \u201cS'abonner maintenant\u201d pour terminer la proc\u00e9dure d'abonnement.<\/li>\n<\/ul>\n<h3>Pour la mise \u00e0 jour des informations de facturation<\/h3>\n<h4>\u00c9tape 4 : Acc\u00e9der aux d\u00e9tails de la facturation<\/h4>\n<ul>\n<li>Sur la page Plan et facturation, faites d\u00e9filer la page jusqu'\u00e0 la rubrique \u201cInformations sur la facturation\u201d<\/li>\n<li>Cliquez sur \u201cModifier\u201d ou \u201cMettre \u00e0 jour les informations de facturation\u201d.<\/li>\n<\/ul>\n<h4>\u00c9tape 5 : Mise \u00e0 jour des donn\u00e9es<\/h4>\n<ul>\n<li>Modifier les donn\u00e9es de facturation n\u00e9cessaires, par exemple :\n<ul>\n<li>Mode de paiement<\/li>\n<li>Adresse de facturation<\/li>\n<\/ul>\n<\/li>\n<li>Cliquez sur \u201cEnregistrer les modifications\u201d pour mettre \u00e0 jour vos informations.<\/li>\n<\/ul>\n<h3>Pour annuler un abonnement existant<\/h3>\n<h4>\u00c9tape 4 : Se d\u00e9sinscrire de votre plan<\/h4>\n<ul>\n<li>Sur la page Plan et facturation, rep\u00e9rez l'option \u201cSe d\u00e9sabonner\u201d sous la zone de facturation.<\/li>\n<li>Cliquez sur \u201cSe d\u00e9sinscrire\u201d pour lancer la proc\u00e9dure d'annulation.<\/li>\n<\/ul>\n<h4>\u00c9tape 5 : Confirmation de l'annulation<\/h4>\n<ul>\n<li>Il se peut que vous soyez invit\u00e9 \u00e0 fournir un motif d'annulation.<\/li>\n<li>Lisez toutes les informations concernant les cons\u00e9quences de la r\u00e9siliation, telles que la perte d'acc\u00e8s aux fonctions premium.<\/li>\n<li>Cliquez sur \u201cConfirmer l'annulation\u201d ou \u201cOui, se d\u00e9sinscrire\u201d pour finaliser le processus.<\/li>\n<\/ul>\n<h3>\u00c9tape 6 : Confirmation<\/h3>\n<ul>\n<li>Apr\u00e8s l'inscription, la mise \u00e0 jour ou l'annulation, vous devriez recevoir un message de confirmation indiquant que l'action a \u00e9t\u00e9 effectu\u00e9e avec succ\u00e8s.<\/li>\n<li>Un courriel de confirmation peut \u00e9galement \u00eatre envoy\u00e9 \u00e0 l'adresse \u00e9lectronique que vous avez enregistr\u00e9e.<\/li>\n<\/ul>\n<h2>Conseils<\/h2>\n<ul>\n<li>Examinez attentivement les plans : Veillez \u00e0 choisir un plan qui corresponde \u00e0 vos besoins d'utilisation.<\/li>\n<li>Tenez vos informations de facturation \u00e0 jour : Cela permet d'\u00e9viter toute interruption de service.<\/li>\n<li>Comprendre les politiques d'annulation : Renseignez-vous sur les d\u00e9lais de pr\u00e9avis ou les frais li\u00e9s \u00e0 l'annulation de votre abonnement.<\/li>\n<\/ul>\n<h2>Conclusion<\/h2>\n<p>La gestion de votre abonnement et de vos informations de facturation dans AiSign est simple et conviviale. En suivant les \u00e9tapes d\u00e9crites ci-dessus, vous pouvez facilement vous abonner \u00e0 un nouveau plan, mettre \u00e0 jour vos d\u00e9tails de facturation ou annuler votre abonnement si n\u00e9cessaire. Merci d'avoir choisi AiSign !<\/p>\n    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column tb-column col3-1 tb_eqet505 last\">\n                            <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_gci1655 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_plw9000 first\">\n                            <div  data-lazy=\"1\" class=\"module_subrow themify_builder_sub_row tf_w col_align_top gutter-narrow tb_col_count_2 tb_atqn555\">\n        <span  class=\"builder_row_cover tf_abs\" data-lazy=\"1\"><\/span>        <div  data-lazy=\"1\" class=\"module_column sub_column col4-2 tb_hbzm775 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_9wod655\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p>Avez-vous besoin<br>plus d'aide ?<\/p>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column sub_column col4-2 tb_7ipe872 last\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_rlwf825\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p data-start=\"908\" data-end=\"1044\">Notre \u00e9quipe d'assistance h\u00e9ro\u00efque peut vous aider ! Contactez-nous et expliquez-nous tout probl\u00e8me que vous rencontrez avec le produit.<\/p>    <\/div>\n<\/div>\n<!-- \/module text --><!-- module buttons -->\n<div  class=\"module module-buttons tb_hd4v228 buttons-horizontal solid ai-sing-button-white-alt  rounded buttons-fullwidth\" data-lazy=\"1\">\n        <div class=\"module-buttons-item tf_in_flx\">\n                        <a href=\"#\" class=\"ui builder_button tf_in_flx transparent\" >\n                                                DEMANDER DE L'AIDE                                        <em><svg  class=\"tf_fa tf-ti-angle-right\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" aria-hidden=\"true\"><use href=\"#tf-ti-angle-right\" xlink:href=\"#tf-ti-angle-right\"><\/use><\/svg><\/em>                            <\/a>\n                <\/div>\n            <\/div>\n<!-- \/module buttons -->\n        <\/div>\n                    <\/div>\n                <\/div>\n                        <\/div>\n        <\/div>\n        <\/div>\n<!--\/themify_builder_content-->","protected":false},"excerpt":{"rendered":"<p>Step-by-Step Guide Step 1: Log In to Your AiSign Account Open your web browser and navigate to AiSign\u2019s login page. Enter your email address and password, then click on the \u201cLog In\u201d Step 2: Access Your Profile Menu Once logged in, locate your name or profile picture at the top right corner of the screen. [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":4674,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5286","page","type-page","status-publish","hentry","has-post-title","has-post-date","has-post-category","has-post-tag","has-post-comment","has-post-author",""],"builder_content":"How to Manage Your Subscription and Billing Information in AiSign\nManaging your subscription and billing information in AiSign is straightforward. Whether you want to subscribe to a new plan, update your billing details, or cancel your existing subscription, this guide will walk you through the steps.\n<h2>Step-by-Step Guide<\/h2> <h3>Step 1: Log In to Your AiSign Account<\/h3> <ul> <li>Open your web browser and navigate to <a href=\"https:\/\/app.aisign.ai\/\" target=\"_blank\">AiSign\u2019s login page<\/a>.<\/li> <li>Enter your email address and password, then click on the \u201cLog In\u201d<\/li> <\/ul> <h3>Step 2: Access Your Profile Menu<\/h3> <ul> <li>Once logged in, locate your name or profile picture at the top right corner of the screen.<\/li> <li>Click on your name to reveal a drop-down menu.<\/li> <\/ul> <h3>Step 3: Navigate to \u201cPlan and Billing\u201d<\/h3> <ul> <li>In the drop-down menu, select \u201cPlan and Billing\u201d.<\/li> <li>This will take you to the Subscription and Billing page where you can manage your account plans.<\/li> <\/ul> <h3>For New Subscriptions<\/h3> <h4>Step 4: Subscribe to a Plan<\/h4> <ul> <li>On the Plan and Billing page, look for the \u201cSubscribe\u201d<\/li> <li>Click on \u201cSubscribe\u201d to view the available subscription plans.<\/li> <\/ul> <h4>Step 5: Select a Subscription Plan<\/h4> <ul> <li>Browse through the list of available plans.<\/li> <li>Click on the \u201cSelect\u201d or \u201cChoose Plan\u201d button corresponding to the plan that best suits your needs.<\/li> <\/ul> <h4>Step 6: Enter Billing Information<\/h4> <ul> <li>You will be prompted to enter your billing details, including: <ul> <li>Name on Card<\/li> <li>Card Number<\/li> <li>Expiration Date<\/li> <li>CVV\/CVC Code<\/li> <li>Billing Address<\/li> <\/ul> <\/li> <li>Ensure all information is accurate to avoid any processing issues.<\/li> <\/ul> <h4>Step 7: Review and Confirm<\/h4> <ul> <li>Double-check your selected plan and billing information.<\/li> <li>Read through any terms and conditions or service agreements.<\/li> <li>Click on \u201cConfirm Purchase\u201d or \u201cSubscribe Now\u201d to complete the subscription process.<\/li> <\/ul> <h3>For Updating Billing Information<\/h3> <h4>Step 4: Access Billing Details<\/h4> <ul> <li>On the Plan and Billing page, scroll down to the \u201cBilling Information\u201d<\/li> <li>Click on \u201cEdit\u201d or \u201cUpdate Billing Information\u201d.<\/li> <\/ul> <h4>Step 5: Update Your Details<\/h4> <ul> <li>Modify any necessary billing details, such as: <ul> <li>Payment Method<\/li> <li>Billing Address<\/li> <\/ul> <\/li> <li>Click on \u201cSave Changes\u201d to update your information.<\/li> <\/ul> <h3>For Canceling an Existing Subscription<\/h3> <h4>Step 4: Unsubscribe from Your Plan<\/h4> <ul> <li>On the Plan and Billing page, locate the \u201cUnsubscribe\u201d option beneath the billing area.<\/li> <li>Click on \u201cUnsubscribe\u201d to initiate the cancellation process.<\/li> <\/ul> <h4>Step 5: Confirm Cancellation<\/h4> <ul> <li>You may be prompted to provide a reason for cancellation.<\/li> <li>Read any information regarding the consequences of cancellation, such as loss of access to premium features.<\/li> <li>Click on \u201cConfirm Cancellation\u201d or \u201cYes, Unsubscribe\u201d to finalize the process.<\/li> <\/ul> <h3>Step 6: Confirmation<\/h3> <ul> <li>After subscribing, updating, or canceling, you should receive a confirmation message indicating that the action has been successful.<\/li> <li>An email confirmation may also be sent to your registered email address.<\/li> <\/ul> <h2>Tips<\/h2> <ul> <li>Review Plans Carefully: Ensure you select a plan that aligns with your usage needs.<\/li> <li>Keep Billing Information Up to Date: This helps prevent any interruptions in service.<\/li> <li>Understand Cancellation Policies: Be aware of any notice periods or fees associated with canceling your subscription.<\/li> <\/ul> <h2>Conclusion<\/h2> <p>Managing your subscription and billing information in AiSign is simple and user-friendly. By following the steps outlined above, you can easily subscribe to a new plan, update your billing details, or cancel your subscription as needed. Thank you for choosing AiSign!<\/p>\n<p>Do you need<br>more help?<\/p>\n<p data-start=\"908\" data-end=\"1044\">Our Heroic support team can hel you! Contact and explain us any problem you're having with the product.<\/p>\n<a href=\"#\" > ASK SUPPORT <em><svg xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" aria-hidden=\"true\"><use href=\"#tf-ti-angle-right\" xlink:href=\"#tf-ti-angle-right\"><\/use><\/svg><\/em> <\/a>","_links":{"self":[{"href":"https:\/\/aisign.ai\/fr\/wp-json\/wp\/v2\/pages\/5286","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aisign.ai\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/aisign.ai\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/aisign.ai\/fr\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/aisign.ai\/fr\/wp-json\/wp\/v2\/comments?post=5286"}],"version-history":[{"count":7,"href":"https:\/\/aisign.ai\/fr\/wp-json\/wp\/v2\/pages\/5286\/revisions"}],"predecessor-version":[{"id":5293,"href":"https:\/\/aisign.ai\/fr\/wp-json\/wp\/v2\/pages\/5286\/revisions\/5293"}],"up":[{"embeddable":true,"href":"https:\/\/aisign.ai\/fr\/wp-json\/wp\/v2\/pages\/4674"}],"wp:attachment":[{"href":"https:\/\/aisign.ai\/fr\/wp-json\/wp\/v2\/media?parent=5286"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}